What is Total Quality Management (TQM) ?

Total Quality Management (TQM)

Introduction to Total Quality Management The concept of Total Quality Management (TQM) is associated with quality; quality of services, processes or products. Generally, quality is linked to the quality of raw materials used to produce a product. However, the most significant definition of quality is the ability of a product or service to meet the … Read more

What is Six Sigma? Features, Methods and Benefits

Six Sigma

Origin of Six Sigma Carl Friedrich Gauss (1777-1855) introduced the concept of the normal curve, which is regarded as the standard measurement and roots for Six Sigma. Six Sigma originated at Motorola in the early 1980s, in response to achieving 10X reduction in product-failure levels in 5 years. Engineer Bill Smith invented Six Sigma, never … Read more