Important Roles and Responsibilities of HR Managers


Human Resource Managers i.e. HR Managers are professionals who are responsible for  overseeing and managing the employees and human resources of an organization. In modern times, HR managers are involved in various significant functions of an organization. They are responsible for recruitment, career development, compensation and remunerations, benefits, employee relation and retention, industrial relations, labor law, compliance and grievance etc.

HR managers, with all the concepts and expertise of human resource management, play a significant role in creating a productive and harmonious environment. It is a proficient professional responsible for maintaining the human-dynamics of an organization. HR Managers take the best out of human employment by understanding and satisfying their needs and requirements.

Roles and Responsibilities of Human Resource Managers

Every individual has some roles to perform in an organization and there are some set of responsibilities along with their position. Similarly, HR managers who manage all other human bodies also have some roles and responsibilities to perform in an organization. Some of such roles and responsibilities are:

Workforce Planning

HR managers are responsible for workforce planning in any organization. Workforce planning involves accessing the present situation of the workforce and forecasting the future requirement of the workforce. HR managers make strategies to best utilize the current workforce and prepare strategies to attract and acquire talent based on future requirements. Under this, HR managers are responsible for:

ForecastingTalent AcquisitionSuccession Planning
Skill Gap AnalysisDiversity and InclusionCollaboration
Retention StrategiesMonitoring and EvaluationData analytics and workforce metrics

Recruitment and Selection

Recruitment and selection is another important responsibility of HR managers. Workforce planning is a road map of understanding the present and future human need in an organization. Recruitment and selection is the action plan to fulfill the requirement. HR managers are responsible for the hiring process and making hiring decisions. Hiring and selection process involves:

Job Analysis Sourcing Screening and shortlisting
Assessment and TestingBackground ChecksDecision Making
Offer and NegotiationOnboardingRejection and Feedback

Training and Development

HR managers identify the need for training and provide assistance to fulfill the needs. Training is required to keep human resources updated and relevant in the changing working environment. Similarly, training and development facilitate personal and professional development opportunities for employees. HR managers are responsible for designing the training and development program for lower level individuals to top level management. Under training and development, HR managers are responsible are for:

Need AssessmentCareer DevelopmentEvaluation and Feedback
Training Planning and DesignSkill DevelopmentTraining ROI Analysis
Training DeliveryEmployee EngagementTraining Compliance

Compensation and Benefits

HR managers are responsible for providing the compensation to the employee. They engage in structuring the payment scale by understanding the economics of the job profile. HR managers ensure that compensation meets the basic legal requirement and administer the benefits to employees. The role and responsibility of HR managers for compensation and benefits are:

Salary Structure DesignBenefit AdministrationCompliance with laws
Job Evaluation and ClassificationReward StrategySalary Review and Adjustments
Payroll AdministrationPerformance Based IncentivesCompensation Communication

Employee Relation

HR managers or HR departments act as a bridge between all the employees and the management level. HR managers play a significant role in creating a motivating and peaceful working environment. They are responsible for handling employees related problems, queries, conflicts. HR managers are responsible for promoting a good working culture in an organization. HR managers are crucial for employee relation because they are responsible for:

Employee CommunicationRecognition and RewardDiversity and Inclusion
Conflict ResolutionEmployee wellbeing and work life balanceEmployee policies and compliance
Employee EngagementPerformance ManagementEmployee exit management


HR managers are responsible for fulfilling all the regulatory and legal requirements related to human resource mobilization. HR managers make sure that the organization has equal employment opportunities and there is no discrimination. Also, HR managers oversee the implementation of labor standards and other workplace safety guidelines. HR managers considers the following for compliance:

Employment Laws and RegulationsAudits and Internal ControlsEthical Conduct and Anti-Harassment
HR Policies and ProceduresRecord KeepingImmigration Compliance
Affirmative Action and Equal OpportunityCompliance Training and EducationData Privacy and Security

Performance Management

HR managers look after all the human resource factors. Such factors are responsible for getting organizations moving. Human resources get compensation for their time and expertise. The organization relies on HR managers for the report on performance of each of such human factors. HR managers establish some parameters for evaluating the performance of the employees. Based on the performance, HR managers facilitate the employees with benefits or punishments. Such performance management allows HR managers to manage the employee, provide feedback and conduct performance appraisals. Also, performance management acts as a controlling factor that motivates employees to perform. Under performance management, HR managers are responsible for:

Succession Planning and Talent DevelopmentPerformance Recognition and RewardPerformance Goal Setting
Performance Policies and ProceduresPerformance Improvement Plans Performance Evaluation Criteria
Training policies and proceduresPerformance Review CalibrationPerformance Feedback and coaching
Performance Data AnalysisPerformance Appraisal SystemDevelopment and Improvement Plan

HR Policies and Procedures

HR managers make tactical policies. They are responsible for making policies that are inclusive to organization, employee and regulatory bodies and policies need to justify the working environment dynamics. Inclusive HR policies means policies and procedures that align with the corporate strategy or the ideology of the organization. Policies and procedures are the guiding factors for the organizations and HR managers are expected to implement the best practices in the organization

Employment PoliciesWorkplace Health and safetyData Privacy and Confidentiality
Code of Conduct and EthicsCompensation and Benefits PoliciesEmployee Grievance and Dispute Resolution
Anti-discrimination and Equal OpportunitiesHarassment and Bullying PreventionRemote work and Flexible work arrangement
Social Media and Technology UsageTraining and DevelopmentPerformance Management


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